Position Job Title: Pathways and Transfer Credit Officer (Admissions)
Location: Niagara Falls, Ontario, Canada
Reports To: Registrar
The Pathways and Transfer Credit Officer is responsible for evaluating courses from other academic institutions for the purposes of on-admission and post-admission pathways and transfer credit. The incumbent will assess academic documents from other institutions to prepare and issue appropriate decisions and communications to applicants/students. The Pathways and Transfer Credit Officer corresponds with Credit Transfer and Articulation department to ensure a thorough understanding of current agreements and pathways to render accurate decisions towards on-admission and post-admission requests. The Pathways and Transfer Credit Officer will also assist our Admission Officers in assessment, evaluation, and processing of applications from both domestic and international applicants, when possible.
Working directly with the University’s Office of the Registrar, Senior Leadership Team, Credit Transfer and Pathways department, as well as domestic and international recruitment personnel, the Pathways and Transfer Credit Officer will serve as the primary student liaison to develop and maintain student-related processes, procedures, and databases as well as student responses to inquiries concerning available pathway and transfer credit opportunities at UNF.
The Pathways and Transfer Credit Officer will at various times be responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the Office of the Registrar and the University:
- Serve as primary Office of the Registrar member responsible for maintaining accurate student records and databases within SIS (Colleague) related to pathway agreements between UNF and external institutions;
- Maintain the currency of our University accepted transfer credit course database within the institutions SIS (Colleague), through collaboration with the Credit Transfer and Articulation department, Academic Advisors, Program Coordinators, Faculty, as well as other stakeholders;
- Analyze domestic and international academic documents to assess credentials against University equivalencies to support prospects, applicants and students with the ability to determine what previous learning credits and experiential learning credits could be applied to their program study choice;
- Applying established standards to ensure adherence with transfer credit rules and guidelines, including providing consultation and advice on the application of University policies and procedures;
- Assessment of domestic and international transcripts, including research and interpretation towards Canadian equivalencies (if applicable), to render admission decisions based on in-house evaluation and University admission criteria;
- Provides information and guidance to applicants, agencies, foreign institutions and governments pertaining to admissions and enrollment at the University including how to apply, admission criteria, bridging to and from UNF;
- Record and implement procedures to produce and maintain complete and accurate student admission and education records;
- Prepare tools, presentations, and training sessions and materials to support the pathways and credit transfer process;
- Ensures a positive, collaborative relationship with the admissions, record and registration processes and staff in the Office of the Registrar and Student Services, including providing training sessions and acting as a resource to staff;
- Work output must be scalable with respect to student numbers, locations, learning modalities and IT enhancements;
- Confidentiality of record security and privacy legislation is imperative;
- Maintaining effective working relationships with diverse group of students and employees.
- Ability to plan, organize and review the work of others engaged in similar tasks and be flexible and resourceful in the performance of job duties.
- Other related duties as assigned.
- Proven ethical and objective decision-making and problem-solving abilities to support students;
- A strong, service-oriented focus;
- MS Office proficiency ;
- Ability to multi-task, apply organizational skills to meet deadlines;
- Ability to understand and follow complex oral and written instructions, and communicate information effectively, both orally and in writing;
- A high level of ethics, discretion, tact and diplomacy;
- Excellent communication skills with a customer service focus and the ability to handle complaints, accept and consider suggestions and to resolve conflict;
- Demonstrated skills in cross-cultural communications;
- Organization and accuracy;
- Attention to detail;
- To be able to work with independently with minimal supervision, and within a team.
Education and Experience:
- Minimum (2) two-year post-secondary credential in Business, International Business, International Relations, Office Administration, Information Technology, or a related discipline (equivalent combination of education and experience may be considered);
- Minimum three (3) years’ post-secondary experience working in administrative or clerical capacity within a culturally diverse and/or fast-paced global environment, including evaluating domestic and/or international transcripts and supporting academic documents, or equivalent;
- Experience in assessing pathway or transfer credit applications considered a strong asset;
- Excellent communication, organization skills and attention to detail;
- Demonstrated self-starter with the ability to work with minimal supervision;
- Basic training in office practices, customer service and communication;
- Proficient in Microsoft applications; advanced Excel skills preferred;
- Experience using student information systems and related software including but not limited to Banner, Colleague, PeopleSoft, and Salesforce is considered an asset.
Diversity and Inclusivity Statement
University of Niagara Falls, Canada (UNF) is strongly committed to equity, diversity, and inclusivity within its community and especially welcomes applications from racialized persons / persons of color, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.
University of Niagara Falls, Canada recognizes that applicants may have had obligations outside of work that have negatively impacted their record of achievements (e.g., parental, elder care, and/or medical). You are not required to disclose these obligations in the hiring process. If you choose to do so, UNF will ensure that these obligations do not negatively impact the assessment of your qualifications for the position.
If you require any accommodations at any point during the application and hiring process, please contact email@example.com